1. Scope
This policy applies to the AgentTech official website, project inquiry form, and related contact and project-assessment processes. Third-party websites and platforms linked from this site are governed by their own privacy policies.
2. Information we collect
When you submit an inquiry or contact us, we may collect the following information:
- Contact information such as name, email address, phone number, and LINE ID
- Company or brand name and current website or product URL
- Service type, project description, budget range, and other project information you choose to provide
- Basic technical information needed for security and abuse prevention, such as IP address, browser, and request records
- Browsing and interaction data when analytics is enabled, such as referral source, CTA clicks, and form events
3. How we use information
We use information only as needed to:
- Respond to inquiries, verify contact details, and arrange follow-up conversations
- Assess custom system, app, and AI Agent integration needs, including supporting web or search work required by the core project
- Prepare planning recommendations, estimates, contracts, and project delivery
- Improve website content, usability, and conversion flows
- Maintain security and prevent spam, fraud, or other misuse
- Meet legal, accounting, tax, or dispute-resolution obligations
4. Service providers and disclosure
We may use website hosting, email delivery, cloud storage, analytics, and communication providers to operate the site and process inquiries. They may process information only as needed to provide their assigned services and are governed by their contracts and privacy terms. Some infrastructure may be located outside Taiwan.
We do not sell, trade, or disclose personal information to other third parties unless you consent, disclosure is needed to provide a requested service, the law requires it, or it is necessary to protect legitimate rights.
5. Retention and security
We retain information only while needed for inquiry assessment, an engagement, legal obligations, or reasonable operational purposes. When it is no longer needed, we delete, anonymize, or restrict it as appropriate.
We use reasonable access controls, account permissions, and service security measures. However, internet transmission and electronic storage cannot be guaranteed completely secure. Do not submit passwords, keys, identity documents, payment data, or other highly sensitive information through the initial inquiry form.
6. Cookies and analytics
This site may use technology required for core functionality and analytics such as GA4 to understand page usage and form conversions. You can limit or delete cookies through your browser settings, although some choices may affect site functionality or measurement accuracy.
7. Your rights
Subject to applicable law, you may request access to or a copy of your information, correction or supplementation, restriction of collection or use, and deletion. We may need to verify your identity and may retain necessary records for legal obligations, contract performance, or legal claims.
8. Policy updates
We may update this policy when services, tools, or laws change. The revised version will be published here with a new last-updated date, and we will provide reasonable notice of material changes.
Privacy questions or rights requests
To request access, correction, or deletion, contact us through our official LINE OA and include your name, original contact method, and specific request. If LINE OA is unavailable, use the contact page instead.